Position: Operations Manager

Salary: $50 – $60 / hour

Hours: 30 hours / week

Location: Richmond Hill,ON

Job Type: Permanent, Full-time




F.O.D. has an exciting opportunity for a permanent full-time Operations Manager. As Operations Manager, you will serve a key role in tying together the organization’s strategy and planning. You will also contribute significantly to strategic planning efforts, defining the long-term strategy for the business, analyzing and making recommendations about expansion opportunities, and investigating strategic partnerships.



Main duties

·       Design and operationalize global strategic initiatives aimed at growing our business and providing a seamless customer experience;

·       Develop analytical frameworks to support F.O.D. in business decision-making;

·       Collaborate with the CEO on five- and ten-year plans for corporate growth and evolution;

·       Establish policies that promote company culture and vision;

·       Participate in expansion activities (investments, acquisitions, corporate alliances etc.)

·       Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.);

·       Develop deep expertise in our products and core use cases by performing internal and external research and insights collection to inform product and go-to-market strategy;

·       Effectively drive key insights and scale processes across North America; use analytical skills to project, generate, and prioritize business initiatives;

·       Use data and analytics to uncover new opportunities to improve internal processes and external touchpoints with restaurants;

·       Lead all teams to improve the quality and efficiency of experience on the F.O.D. platform;

·       Set comprehensive goals for performance and growth;

·       Lead employees to encourage maximum performance and dedication;

·       Evaluate performance by analyzing and interpreting data and metrics;

·       Manage relationships with partners/vendors.



Employment Requirements

·       Bachelor’s Degree a must

·       5+ years of directly relevant work experience in business operations, consulting, corporate strategy

·       Exceptional problem-solving, analytical and spreadsheet modeling skills

·       Strong business judgment and strategic thinking rooted in experience

·       Capability to validate and explain trends and results compared to outlined success metrics

·       Proven stakeholder management skills with diverse mid- and high-level stakeholders

·       Highly organized, positive, proactive, and results-oriented

·       Strong business acumen, with experience evaluating a line of business and understanding how to drive growth

·       Strong organization and project management skills, including ability to prioritize and lead multiple projects and processes simultaneously

·       Excellent presentation and communication skills, with experience managing meetings and presentations with senior leaders

·       Internet industry experience is required


How to Apply

If you are interested in this opportunity, please email your CV and cover letter to foddeliverycanada@gmail.com.

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