English

1 to less than 7 months

Maintain work records and logs
Provide customer service
Advise vehicle operators of traffic and other problems
Dispatch personnel according to schedules and work orders
Dispatch personnel as required by emergency situations
Follow-up on issues with work orders
Handle wake-up calls
Keep track of shipments
Knowledge of cross border dispatching regulations and practices
Knowledge of highway trucking and associated rules and regulations
Maintain vehicle operator work records
Operate computer-aided communications and dispatching equipment
Receive requests for emergency assistance or service
Record mileage, fuel use, repairs and other expenses
Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment